Eyetrix Care (“Eyetrix Care”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, request a consultation, book an appointment, or use our services.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information through our website https://eyetrixcare.in/ and through related communication and consultation channels.
By using our website or voluntarily providing your information, you acknowledge that you have read and understood this Privacy Policy.
Eyetrix Care provides eye-care consultation, treatment guidance, specialist coordination and related patient-support services.
Our services may include assistance relating to procedures and conditions such as LASIK, PRK, Contoura Vision, SMILE Pro, SILK, ICL, cataract and glaucoma care.
Eyetrix Care may assist patients in connecting with appropriate ophthalmic professionals or healthcare facilities. Medical diagnosis, treatment decisions and clinical procedures are made by the relevant qualified healthcare professional or healthcare facility.
Depending on how you interact with us, we may collect the following information:
This may include:
If you voluntarily provide information concerning your eyes, vision, medical history, treatment, diagnosis, previous procedures, medications or other health-related matters, we may process that information for the purpose for which you provided it, including consultation coordination, treatment guidance or communication with an appropriate healthcare professional or facility.
Please do not submit sensitive medical information through a website form unless it is reasonably necessary for the requested service.
When you use our website, certain technical information may automatically be collected, such as:
We may collect information through:
We may use personal information for purposes including:
Where consent is required by applicable law, we will seek consent in an appropriate manner before processing your personal information.
You may withdraw consent where applicable. Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.
Withdrawal of consent may affect our ability to provide certain services or respond to particular requests.
Eyetrix Care takes the privacy of health-related information seriously.
Information concerning your medical condition, eye health, diagnosis, treatment history or other health information may be provided by you for consultation or care-coordination purposes.
Such information should be shared only where necessary and through appropriate channels.
Eyetrix Care does not guarantee that information submitted through ordinary internet communication channels is completely secure during transmission.
Medical information should not be submitted through this website for emergency treatment.
Our website may use cookies and similar technologies to:
Our website may contain links to third-party websites, services or platforms.
Those third parties may have their own privacy policies and terms. Eyetrix Care is not responsible for the privacy practices of independent third parties.
You should review the privacy policy of any third-party website before providing personal information.
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
If we become aware of a personal data breach requiring notification under applicable law, we will take the steps required by the applicable legal framework.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining records, resolving disputes, enforcing agreements and complying with legal or regulatory obligations.
The retention period may vary depending on:
Subject to applicable law and the commencement of relevant provisions, you may have rights relating to your personal data, which may include:
For privacy-related questions, requests or complaints, please contact:
Designated Privacy/Grievance Contact: +91-969-598-4349
Email: eyetrixcare@gmail.com
We will handle privacy requests and grievances in accordance with applicable law.
Our website is not intended to knowingly collect information from children except where such collection is legally permitted and appropriately authorised.
Where healthcare services for a minor are requested, information may be provided by the child’s parent or lawful guardian.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.
The updated version will be published on this page with a revised “Last Updated” date.
If you have questions about this Privacy Policy or our privacy practices, please contact:
Eyetrix Care
Lalsa D-II/648, Ground Floor, Sarita Vihar, New Delhi – 110076
Email: eyetrixcare@gmail.com
Phone: +91 969-598-4349
Last Updated: 15th September 2026
We help you understand treatment options and guide you through eligible insurance and care coordination.
Lalsa D-II/648 Ground Floor, Sarita Vihar, New Delhi, 110076