Welcome to Eyetrix Care.
These Terms & Conditions (“Terms”) govern your access to and use of the Eyetrix Care website, https://eyetrixcare.in/, and your interaction with our consultation, appointment coordination, treatment guidance and related services.
By accessing or using the website, submitting an enquiry or requesting our services, you agree to these Terms.
If you do not agree with these Terms, please do not use the website or submit information through it.
Eyetrix Care provides eye-care consultation, treatment guidance, specialist coordination and related patient-support services.
Depending on the service requested, Eyetrix Care may assist you in understanding available treatment options and connecting with relevant ophthalmic professionals or healthcare facilities.
Unless expressly stated otherwise, Eyetrix Care is not itself the treating ophthalmologist, surgeon or healthcare facility responsible for the clinical diagnosis or treatment of a patient.
Information published on this website is provided for general educational and informational purposes.
Website content concerning LASIK, PRK, Contoura Vision, SMILE Pro, SILK, ICL, cataract, glaucoma or other eye-care services should not be considered a personal medical diagnosis or treatment recommendation.
Individual treatment suitability depends on clinical examination, medical history, diagnostic testing and professional medical judgment.
You should consult a qualified ophthalmologist or other appropriate healthcare professional before making decisions concerning diagnosis or treatment.
Medical procedures and treatments involve individual risks and outcomes.
Eyetrix Care does not guarantee:
Any clinical decision is made by the relevant treating healthcare professional based on the patient’s individual circumstances.
Submitting an appointment or consultation request through the website does not necessarily constitute a confirmed appointment.
Our team or the relevant healthcare provider may contact you to confirm:
Appointments may be changed or rescheduled depending on doctor availability, clinical requirements or circumstances beyond our control.
You agree to provide information that is accurate, complete and not misleading when submitting an enquiry or requesting services.
You should inform the relevant healthcare professional of material medical information that may affect diagnosis or treatment.
Eyetrix Care is not responsible for consequences resulting from materially inaccurate, incomplete or misleading information supplied by a user.
Eyetrix Care may provide assistance in understanding or coordinating insurance-related matters.
Insurance coverage depends on factors including:
Eyetrix Care does not guarantee that an insurer will approve or reimburse any treatment, procedure, consultation, medicine, diagnostic test or other healthcare expense.
Final coverage and reimbursement decisions are made by the relevant insurer or applicable healthcare facility.
Where fees are applicable, the relevant fee should be communicated to you before payment where reasonably practicable.
Fees may relate to consultations, healthcare services, coordination services or other services offered by Eyetrix Care or third-party healthcare providers.
Unless expressly stated otherwise, payment to Eyetrix Care does not automatically mean that a medical procedure or treatment has been approved or guaranteed.
Where online payments are offered, payments may be processed through third-party payment service providers subject to their applicable terms.
Cancellation and refund rights depend on the service purchased and the applicable payment terms.
Where applicable, our separate Cancellation & Refund Policy will apply.
Third-party doctors, hospitals, clinics, laboratories, insurers and other service providers may have separate cancellation and refund policies.
We seek to provide accurate and useful information, but medical information, service availability, pricing, doctor availability and other website information may change.
We do not warrant that every piece of website content will always be complete, current or error-free.
We reserve the right to modify, update, suspend or discontinue website content or features without prior notice where reasonably necessary.
You agree not to:
Unless otherwise stated, website content including text, graphics, logos, images, designs, layouts, videos and other materials is owned by or licensed to Eyetrix Care.
You may access the website for personal and lawful purposes.
You may not reproduce, distribute, modify, republish, sell or commercially exploit website content without prior written permission, except where permitted by applicable law.
You should review and understand the terms and consent documents applicable to services provided directly by such third parties.
The website may contain links to external websites.
Such links are provided for convenience and do not necessarily mean that Eyetrix Care endorses or controls those websites.
We are not responsible for the content, availability, security or privacy practices of third-party websites.
Testimonials and reviews displayed on the website are intended to provide general information about user experiences.
Individual experiences vary and testimonials should not be interpreted as a guarantee of similar results.
Where testimonials identify patients, appropriate permissions should be obtained and used in accordance with applicable law.
The website is not an emergency medical service.
If you are experiencing an eye emergency or any other medical emergency, seek immediate assistance from an appropriate emergency medical service, hospital or qualified healthcare professional.
Do not rely on a website form, email or ordinary online communication for urgent medical care.
Your use of the website is also subject to our Privacy Policy, which explains how personal information may be collected and processed.
To the extent permitted by applicable law, Eyetrix Care will not be responsible for losses arising solely from:
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms or submission of materially false or misleading information.
These Terms shall be governed by the laws of India.
Subject to applicable consumer protection and other mandatory legal rights, disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the relevant matter.
We may modify these Terms from time to time.
Updated Terms will be published on this page with a revised “Last Updated” date.
Your continued use of the website after an update may constitute acceptance of the revised Terms to the extent permitted by law.
Eyetrix Care
Lalsa D-II/648, Ground Floor, Sarita Vihar, New Delhi – 110076
Email: eyetrixcare@gmail.com
Phone: +91 969-598-4349
We help you understand treatment options and guide you through eligible insurance and care coordination.
Lalsa D-II/648 Ground Floor, Sarita Vihar, New Delhi, 110076